Shop Good Spa Cancellation Policy

In order to maintain the highest quality experience for all of our clients, we enforce a 50% service charge for appointments canceled less than 24 hours in advance, and a 100% service charge for no-shows. We kindly ask that you cancel your appointment online or by phone more than 24 hours in advance to avoid these fees.

If you must cancel within 24 hours of your appointment due to an extenuating circumstance, you may rebook your appointment within 72 hours to have the late cancellation fee waived. If you do not rebook within 72 hours, the 50% fee will be charged.